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Cookie policy

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  1. RAKUTEN TV ENTERPRISE COOKIES POLICY

     

    The herein Cookies Policy describes how Rakuten TV Europe, S.L.U. (“Rakuten TV”) processes cookies or other files with similar purpose (the “Cookies”) in the domains it operates, with the purpose of enabling browsing of the Platform by users.

    1. COOKIES

    1.1 What are Cookies?

    Cookies are small data files that are stored in your device to access the service provided by Rakuten TV; they also collect information about the user’s activity on the network and enable Rakuten TV to collect information on the use of the service. These technologies can be set by the domain you are visiting (first-party cookies) or by a domain different than the domain of the website you are visiting (third-party cookies).

    You can review the Privacy Policy for more information regarding Rakuten TV’s processing of personal data obtained through Cookies.

    1.2 What are Cookies for?

    Cookies are used to recognize users, improve the experience, and personalize it. Likewise, they allow Rakuten TV to provide additional services, for example, remembering some aspects of their latest search for content so that, among others, subsequent searches are faster.

    1. INFORMATION ON THE TYPES OF COOKIES WE USE AND THEIR PURPOSE

    We use the following Cookies:

    • Technical cookies:These are cookies that enable the user to browse the website and use the different options or services available on it. They are essential for the operation of the website, allowing access to its various functionalities. These cookies are necessary for the functioning of the website and therefore cannot be disabled.
    • Analytics cookies:These cookies allow us to quantify the number of users and thus carry out statistical measurements and analysis of how users make use of the services offered. To this end, users’ browsing activity on our website is analyzed in order to improve the products or services we offer. These cookies are disabled by default.
    • Learn about third parties:

    Analytics cookie providers and information

    Purpose

    Duration

    Google Analytics

    Google Analytics is a web analytics tool that uses cookie information to analyze the number of visitors and visits to our website, the average duration of visits, the average number of pages viewed per user, and to generate geographic and sociodemographic reports (based on language, location, internet service provider, mobile device, etc.).

           2 years

     

    1. CHANGES TO THE COOKIES POLICY

    Rakuten TV may update this Cookies Policy to reflect changes, such as changes in the Cookies themselves, or for other operational, legal, or regulatory reasons.

    Therefore, please check this Cookies Policy periodically to stay informed about our use of Cookies

    The last update will be reflected on the effective date, which will remain at the end of the document.

    1. CONTACT 

    For any questions you may have about this Cookies Policy, you can contact us through the following email: rtv-privacy@mail.rakuten.com